Shipping and Returns

Fast-Secure EXPRESS Shipping

We provide Express DHL global shipping for all prints and framed artworks to almost every country in the world. If there are no unexpected delays typically prints will arrive in only a few short days. 2-3 days is typical for smaller prints. And 3-5 days for larger prints. And should your address not be accepted at checkout, please contact us and we will try to find a solution. You will receive a tracking number via email upon dispatch.

Environmental policy

We work with a fully end-to-end carbon neutral printing partner, so all prints and framed artworks (and their delivery) are certified carbon neutral. All papers and wood-based materials are sourced from Forestry Stewardship Council certified sustainable sources. Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition. Plastics are kept to a minimum and all packaging materials are sustainably sourced, being a mixture of recycled, recyclable or biodegradable materials.

Returns on damaged or lost artwork

In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost. In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

Customs

We have duty free delivery to the US, UK and EU. Customers in Australia, Canada, New Zealand and Norway have to pay a Customs clearance fee as required by your port of delivery.

Got another question?

Please contact me on popa@davidpopaart.com with any other questions.